General Terms and Conditions

General Terms and Conditions

1. Scope of use

ELEMENTS grants the contracting party the right to use the available gym equipment and spa area and to participate in the courses offered at all ELEMENTS studios during opening hours and against payment of the fee indicated on the front page.
For YOUabo memberships (between the ages of 14 and 18), this right of use shall be limited at all ELEMENTS studios to the available gym equipment and courses offered.
Use of the hammam and spa area is explicitly excluded from the YOUabo membership.
If you have booked our private locker service, we will assign you a locker for the period of your membership. You will not have to clean out your locker until you cancel this service. If you have booked our towel service, the studio shall provide you with towels to use. Our locker and towel service option combines these two services.

2. Fees, due dates

The one-time membership fee is a one-time charge that covers all administrative activities involved in new-member registration. Payment is due upon signing the membership agreement. If you have selected the monthly payment option, paymentof your monthly membership fee along with fees for any additional services you have selected shall be due at the date on which the agreement goes into effect. Payment of subsequent monthly membership fees shall be due on the same date of each month that follows. If you have selected the advance payment option, payment of the entire amount for your initial period of membership shall be due upon signing your membership agreement. Advance payment shall only comprise the fees for using the main services offered at our studios. We do not accept advance payment for any additional services you may have signed up for; these services must be paid monthly in accordance with the terms regulating monthly payments. The same shall apply to any agreements involving advance payment that have not been cancelled upon expiration of the initial membership period. Monthly payment shall also be due during the extension period under these agreements in accordance with the provision regarding monthly payments. If you have selected the monthly payment option and are more than three months late in payment for reasons for which you are accountable, ELEMENTS reserves the right to demand immediate payment in full of all fees owed as at the next possible standard agreement termination date pursuant to sec. 259 German Code of Civil Procedure (Zivilprozessordnung, ZPO).

3. Term of agreement, renewal, cancellation of membership and additional services

Membership shall begin as at the indicated date on which the agreement was signed and be valid for the selected basic membership period. Memberships with a basic membership period of one month will be renewed each month by an additional month unless cancelled with 14 days written notice prior to the relevant date of termination. Memberships with a basic membership period of 6, 12 or 24 months will be renewed by additional periods of 3 months unless cancelled with 30 days written notice prior to the relevant date of termination. If you have booked additional services, you can choose between a monthly cancellation option or a term fixed for the entirety of the membership period. Should you select additional services over the entirety of your membership period (E6, E12, E24), the term of agreement, cancellation period and membership renewal options shall be the same as those specified under your membership agreement. Should you select additional services that can be cancelled monthly, the basic membership period of the additional services shall be one month and will be renewed each month by an additional month unless cancelled with 14 days written notice prior to the relevant date of termination. The date on which written notice of cancellation is received by ELEMENTS shall be decisive.

4. Option to suspend membership for good cause

You may suspend your membership for a period of time to be determined in advance in the case of proven illness, pregnancy or similar serious matters that prevent you from using your membership. This shall extend the term of the agreement pursuant to the provision below. Should you suspend your membership, the next opportunity to cancel your membership under ordinary circumstances shall be extended by the length of suspension agreed. Extraordinary right of cancellation on the basis of statutory regulations shall remain hereby unaffected.

5. Contractual suspension option
(ELEMENTS 12, ELEMENTS 24 – not including YOUabo)

For membership periods of 12 and 24 months, you have the option to suspend your membership for one month once per each year of membership, with the effect that you will not be under obligation to pay the monthly fee for that month; however, the next opportunity to cancel your membership under ordinary circumstances shall be extended by one month and you shall not be able use of any of the main ELEMENTS services while your membership is suspended. If you would like to take advantage of this option, you must submit a request to suspend your membership to ELEMENTS at least 3 days before the date on which you would like the suspension period to start. Upon expiration of one membership year, any suspension options not used shall be forfeited. Payment of fees for additional private locker service or locker and towel service shall be due even while your membership is suspended and you may continue to use these services.

6. Special right of termination due to change of address

If you move during the term of your membership agreement and the distance from the your new place of residence to the ELEMENTS studio is more than 30 km (shortest distance on Google maps), you shall be entitled to cancel your membership as at the end of the contractual month following submission of notice of cancellation. Extraordinary right of cancellation on the basis of statutory regulations shall remain hereby unaffected.

7. Transfer of membership

Your rights and obligations arising from this agreement shall be transferrable only with the express consent of ELEMENTS. You are particularly prohibited from giving the chip bracelet provided to you to a third party without the consent of ELEMENTS.

8. Data privacy

ELEMENTS stores and processes the personal data you provide within the scope of your membership agreement as well as data obtained from contractual documents or during execution of the agreement as required by ELEMENTS in order to fulfill the contractual obligations of the agreement. We store and process this data solely for the purpose of fulfilling our contractual obligations in connection with the membership agreement and limit data storage and processing to the extent necessary for these activities.

ELEMENTS stores and processes the personal data you provide within the scope of your membership agreement as well as data obtained from contractual documents or during execution of the agreement as required by ELEMENTS in order to fulfill the contractual obligations of the agreement. We store and process this data solely for the purpose of fulfilling our contractual obligations in connection with the membership agreement and limit data storage and processing to the extent necessary for these activities.

ELEMENTS uses electronic data processing in its membership activities to ensure accurate, fast and secure processing of your personal data. The electronic database we use in our administrative activities is operated by an external service provider that is contractually bound to comply with the relevant data protection and IT security regulations. ACISO Fitness & Health GmbH only stores and processes data that is necessary for membership administration. This includes all information provided in the membership agreement. ACISO Fitness & Health GmbH also stores information regarding special health conditions and personal goals provided voluntarily by our members when signing up for a membership.

ELEMENTS employees are only given access to customer data to the extent necessary for proper fulfillment of your membership agreement.

The services provided by ELEMENTS include the use of fitness software to create an individual training program for our members. We also store data and training programs pertaining to this service. The operator of this fitness software, eGym GmbH, a company based in Munich, Germany, has access to this data, making it possible for members to workout using different gym equipment. eGym GmbH has been legally bound by ELEMENTS to comply with the provisions specified under the current data protection legislation.

All external service providers contracted by ELEMENTS in the context of offering or rendering the services specified in the membership agreement are placed under the obligation to comply with current data protection legislation (e.g. the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), and Telecommunications Act (Telekommunikationsgesetz, TKG)) as well as to ensure and monitor compliance.
All persons entrusted with the fulfillment of membership agreements by our external service providers are also placed under the obligation to comply with data privacy legislation. This especially applies to the obligation to keep data confidential.

In addition to right of revocation, members also have the right to receive information and the right to have their stored data corrected, blocked or deleted pursuant to current data privacy legislation. Please contact our data privacy officer for further information (datenschutz@elements.com).

9. Video recordings

Cameras are installed in the entrance, checkout and pool areas of the studios. They are there for security purposes only. Surveillance footage of the pool area is not stored; data from the entrance and checkout area is automatically deleted after 72 hours. None of the cameras has a zoom function.
No cameras are installed in clothing-optional areas (showers, lockers, sauna, etc.) or relaxation spaces. Camera recordings are closed circuit and can only be viewed on one monitor at the relevant studio. Access to recordings of the entrance and checkout area and viewing the recordings on the monitor at the studio are protected by password. The data privacy officer or their deputy together with a third person shall only view the recordings if there is concrete suspicion of a criminal act and shall then do so exclusively to look for possible evidence or approve a viewing of the recordings by the management and shall hand over the recordings to the aggrieved party or law enforcement agencies for prosecution of the criminal offence and for any claims under civil law arising from the recordings.

10. Notice pursuant to sec. 36 Consumer Dispute Settlement Act (VSBG)

The fitness studio operator will not participate in dispute settlement proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Settlement Act (Verbraucherstreitbeilegungsgesetz, VSBG) and is not under the obligation to do so.

04/19

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Kontakt Kontaktieren Sie uns!

ELEMENTS Balanstraße
Balanstraße 73, 81541 München

089 52 03 85 71 00

ELEMENTS Donnersbergerbrücke
Erika-Mann-Straße 61, 80636 München

089 51 26 68 70

ELEMENTS Eschborn
Katharina-Paulus-Straße 2, 65760 Eschborn

06196 773 00

ELEMENTS Eschenheimer Turm
Bleichstraße 57, 60313 Frankfurt

069 928 85 50

ELEMENTS Paulinenbrücke
Feinstraße 4, 70178 Stuttgart

+49 711 518 76 46 11

ELEMENTS Siemensallee
Baierbrunner Straße 85, 81379 München

089 30 90 67 54 50

ELEMENTS Henninger Turm
Hainer Weg 60, 60599 Frankfurt

069 67701730

Beratungstermin Weil ich mehr will

Nutzen Sie alle ELEMENTS Fitness und Wellness Studios ohne Mehrkosten. Wir stehen Ihnen stets mit einer intensiven Beratung und Betreuung zur Seite.

Das steckt alles drin
  • Einführungstraining
  • Trainertermine
  • Körperanalysen
  • Fitnesstests
  • Feedbackgespräche
  • Trainingsplananpassungen
  • Nutzung aller Kursangebote
  • Vollelektronisch gesteuerter Kraftzirkel
  • Kostenlose Trinkstationen
  • Wellnessbereich (inkl. Hamam in Stuttgart)
  • Kinderbetreuung
  • WLAN
Wählen Sie eine GrundlaufzeitMehr InfosSie können folgende zusätzliche Leistungsangebote bei Ihrem Vertragsabschluss vor Ort hinzubuchen:
  • Handtuch-Service
  • Privater Spind
  • Handtuch- & Spindservice


Mehr InfosDas YOUabo kann ab dem 14. Geburtstag in Anspruch genommen werden und hat eine Vertragslänge von 12 Monaten. Mit dem 18. Geburtstag endet dieses automatisch. Der Jugendtarif beinhaltet die Nutzung der ELEMENTS Fitnessangebote im Trainingsbereich. Die Nutzung aller Wellnessangebote bzw. -bereiche (Sauna, Pool, Aquakurse, Ruhebereich sowie Hamam) ist vom Jugendabo ausdrücklich ausgeschlossen.
85,-
€ pro Monat
+ 90,- € Aufnahmegebühr
95,-
€ pro Monat
+ 90,- € Aufnahmegebühr
105,-
€ pro Monat
+ 90,- € Aufnahmegebühr
125,-
€ pro Monat
+ 90,- € Aufnahmegebühr
45,-
€ pro Monat
+ 90,- € Aufnahmegebühr
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Hinterlassen Sie uns im Formular Ihre Kontaktdaten, wir melden uns schnellstmöglich bei Ihnen.


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Starten Sie noch heute mit Ihrem kostenlosen Probetraining und testen Sie uns einen Tag lang. Jetzt Formular ausfüllen und Gutschein anfordern!*


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Sie haben bereits einen Gutschein angefordert. Leider können Sie keinen weiteren Gutschein erhalten.
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* Der angeforderte Gutschein ist innerhalb der nächsten 14 Tage einlösbar. Der Gutschein ist nicht übertragbar. Eine Kombination mit anderen Aktionen ist nicht möglich. Es besteht kein Anspruch auf Barauszahlung. Mindestalter 18 Jahre. Authentifizierung im Studio erforderlich. Der Gutschein beinhaltet keinen Termin mit einem Trainer. Der vollelektronisch gesteuerte Kraftzirkel kann nicht genutzt werden. Pro Person kann nur ein Probetraining (betreut oder unbetreut) angefordert und eingelöst werden.

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